Term and Conditions

Welcome to KitchenVibe Zone! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from kitchenvibezone.com, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 License to Use

KitchenVibe Zone grants you a limited, non-exclusive license to access and make personal use of this website. All content, including text, images, logos, and product designs, are the property of KitchenVibe Zone and protected by intellectual property laws.

1.2 User Responsibilities

You agree to:

• Provide accurate account information
• Not use our site for any illegal purpose
• Not reproduce, duplicate, or resell our products without authorization
• Not use any data mining or extraction methods

2. Products and Services

2.1 Product Descriptions

We specialize in high-quality kitchen appliances and accessories including:

• Breadmakers and baking pans
• Coffee machines and kettles
• Food preparation equipment
• Garment steamers and irons
• Slow cookers and multi-cookers
• Various spare parts and accessories

We strive for accuracy in product descriptions but cannot guarantee colors will match exactly due to screen variations.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

By placing an order, you make an offer to purchase subject to these terms. We process orders within 1-2 business days after payment confirmation.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge your selected payment method for the total amount including taxes and shipping.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL or FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

We ship worldwide except to certain Asian countries and remote areas.

4.2 Delivery Responsibilities

You are responsible for:

• Providing accurate shipping information
• Any customs fees or import duties
• Inspection of goods upon delivery

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

• Item is unused and in original condition
• Original packaging with all tags is included
• Proof of purchase is provided

5.2 Non-Returnable Items

The following cannot be returned:

• All spare parts and accessories
• Opened Steam Generator Anti Scale Cartridges
• Any installed or used products

5.3 Refund Process

Refunds are issued to the original payment method:

• PayPal: 3-5 business days
• Credit/Debit: 5-10 business days

Original shipping fees are non-refundable unless return is due to our error.

6. Warranties and Liability

6.1 Product Warranties

All products come with manufacturer warranties as specified in product documentation. KitchenVibe Zone is not liable for:

• Damage from misuse or improper installation
• Normal wear and tear
• Acts outside our reasonable control

6.2 Limitation of Liability

Our total liability for any claim shall not exceed the purchase price of the product in question. We are not liable for consequential or incidental damages.

7. General Provisions

7.1 Governing Law

These terms are governed by the laws of Texas, USA. Any disputes shall be resolved in San Antonio courts.

7.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.3 Contact Information

For questions, contact us at:

KitchenVibe Zone
2989 Todds Lane
San Antonio, TX 78205
Email: [email protected]